ADA - Notice Under the Americans With Disabilities Act

政策及程序

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ADA - Notice Under the Americans With Disabilities Act

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操作 & 客人实践/政策

In accordance with the requirements of Title II of the Americans with disabilities Act of 1990 ("ADA"), the 亚利桑那-索诺拉网上买球十大正规平台 will not discriminate against qualified individuals with disabilities on the basis of disability in its 服务, 项目, 或活动.

Employment: The Arizona Sonora Desert Museum does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication: The Arizona Sonora Desert Museum will generally, 要求, provide appropriate aids and 服务 leading to effective communication for qualified persons with disabilities so they can participate equally in Museum 项目, 服务, 和活动, 包括合格的手语翻译, 盲文文件, and other ways of making information and communications accessible to people who have speech, 听力, 或者视力障碍.

Modifications to 政策及程序: The 亚利桑那-索诺拉网上买球十大正规平台 will make all reasonable modifications to policies and 项目 to ensure that people with disabilities have an equal opportunity to enjoy all of its 项目, 服务, 和活动. 例如, individuals with 服务 animals are welcomed in all Desert Museum public areas, 即使在禁止宠物的地方.

Anyone who requires an auxiliary aid or 服务 for effective communication, or a modification of policies or procedures to participate in a program, 服务, or activity of the 亚利桑那-索诺拉网上买球十大正规平台, should 联系 the office of ASDM's Service Coordinator at 服务coordinator@elahomecollection.com as soon as possible but no later than three-weeks before the scheduled event.

The ADA does not require the 亚利桑那-索诺拉网上买球十大正规平台 to take any action that would fundamentally alter the nature of its 项目 or 服务, or impose an undue financial or administrative burden.

抱怨一个程序, 服务, or activity of the 亚利桑那-索诺拉网上买球十大正规平台 is not accessible to persons with disabilities should be directed to for ASDM's Service Manager at 服务manager@elahomecollection.com.

The 亚利桑那-索诺拉网上买球十大正规平台 will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/服务 or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

亚利桑那-索诺拉网上买球十大正规平台
Grievance Procedure under The Americans with Disabilities Act

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of 服务, 活动, 项目, or benefits by the 亚利桑那-索诺拉网上买球十大正规平台. The Museum's Employment Practice/Policy governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, 投诉人的电话号码及地点, 日期, 以及问题的描述. 提出投诉的其他方式, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities 要求.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

ASDM服务经理
亚利桑那-索诺拉网上买球十大正规平台
2021 N. Kinney路
亚利桑那州图森85743

Within 15 calendar days after receipt of the complaint, ASDM's Service Manager or their designee will meet with the complainant to discuss the complaint and the possible resolutions. 会议后15个日历日内, ASDM's ADA Manager or their designee will respond in writing, 在适当的时候, 以投诉人可查阅的格式填写, 比如大字印刷, 盲文, 或者录音带. The response will explain the position of the Museum and offer options for substantive resolution of the complaint.

If the response by ASDM's Service Manager or their designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Museum's Executive Director or his designee.

在收到上诉后15天内, the Museum's Executive Director or his designee will meet with the complainant to discuss the complaint and possible resolutions. 会议结束后15个日历日内, the Museum's Executive Director or his designee will respond in writing, 在适当的时候, 以投诉人可查阅的格式填写, 最终解决投诉.

All written complaints received by ASDM's Service Manager or their designee, appeals to the Museum's Executive Director or his designee, and responses from these two offices will be retained by the Museum for at least three years.